Sheet ⁨03⁩ · ⁨Case studies⁩Surveyed ⁨2026⁩

Taming a 3am Pager: SLOs and Error Budgets That Stuck

Taming a 3am Pager: SLOs and Error Budgets That Stuck

A platform team was losing people to burnout, and the cause was the pager. On-call meant a phone that went off day and night with alerts about CPU, memory, and pod restarts, the overwhelming majority